Countrywide plc is registered in England under number 08340090. Registered office: Greenwood House, 1st Floor, 91-99 New London Road, Chelmsford, Essex, CM2 0PP. VAT number: 212551112.
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For added peace of mind, we thought we’d put together some FAQs which might help to answer your queries or concerns at this difficult time.
Following recent announcements confirming the re-opening of the Housing Markets, we have now opened the majority of our High Street branches in England Scotland & Wales with Government guidelines designed to protect our colleagues and customers. Please contact us by telephone or email before visiting to check we are open and that a colleague will be available. Where your preferred office is yet to reopen we are covering appointments remotely. We request that you wear a face covering whilst visiting our offices.
Yes, you can. Please talk to our Mortgage Team about how they can help you, they can conduct an appointment over the telephone and give you all the advice that you need on buying a home. You can contact them initially via e-mail on firstname.lastname@example.org.
Yes - You can access details of available properties on our "Buy" page. For further information on a specific property please contact your local branch.
The Governments in England, Scotland & Wales have confirmed that subject to a number of restrictions individuals from the same household can view a property they are interested in. Virtual viewings should be used whenever possible to help limit the number of viewings you need to arrange. Prior to the appointment we will provide you with details of how it will be conducted and what is required to help keep everyone safe.
In Wales you can only view a property if it is unoccupied and has been empty for at least 3 days, or it has been thoroughly cleaned. It is not possible to view properties that are occupied. Please contact us for further details, including the availability of virtual viewings.
Booking your appointment
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We’re still available to support you with buying your dream house. We will keep you updated with progress via email and phone. If you need something urgently, please contact your branch or click the "Chat with Us" button on the right-hand side and choose the "Urgent Enquiries" menu option. You can also contact your solicitor for updates.
Following on from the government's most recent announcement, we are working hard to get people moving again in a safe way for the health of our customers, colleagues and communities. We will work with you to schedule your moving date and that you have access to the services that you need.
There is no reason to put your property purchase on hold at this time, in fact as well as seeing a demand in sales the latest data from Rightmove shows that house prices are largely working in the Sellers favour. We will work with you to ensure that viewings are carried out in a safe way that puts you at ease and protects your property; the safety of all of our customers remains our utmost priority. Our local property experts will always be here to go the extra mile to ensure that your sale is successful.