As one of leading suppliers of surveying services to mortgage lenders, Countrywide is able to call on over 350 employed surveyors around the UK to implement our services. We've become one of the largest of our kind because we prove that quality and scale do match.
Countrywide offers a full range of valuation, survey and panel management services along with energy performance certificates and professional advice to the UK's leading mortgage lenders. With over two decades of experience, we have built an extensive range of survey and valuation products, which we are practised in tailoring to the specific needs of our clients. Our wealth of applied intelligence allows us to deliver flexible solutions rapidly and accurately. Countrywide also has unique tablet PC technology which, along with the NDevor client interface, enables immediate production of reports remotely. As a result, Countrywide offers consistent and proven market leading service levels along with validated and consistent data to facilitate automated underwriting.
We continually grow our offering through a level of professionalism that our competitors find hard to equal. With a network of trained surveyors under the Countrywide banner, this customer focus has ensured unsurpassed service to our lender customers. Part of this advantage comes from the scale of our operation, with 34 locations throughout the UK and over 350 individual surveyors. Drawing on this talent pool allows us to constantly deliver the comprehensive assistance for which we've become known. For this reason we are proud to enjoy industry wide recognition for market-leading standards in service.
Back-up support is no less important to us, and we operate customer service centres and 24-hour support centres throughout the UK. We also employ a highly skilled technical team which supplies professional support and guidance to our clients and staff in the fields of audit and risk control. As an organisation committed to professional relationships, we know that ongoing access to our surveyor expertise is just as important as the comprehensive delivery of timely and accurate valuations.
In the field, our surveyors are equipped with innovative tablet PC technology. This enables them to access relevant information from a centralised knowledge bank and compile data directly on-site. Not only does the system remove the possibility of duplication errors, it also dispenses with time consuming paperwork and delivers a cost saving directly to our clients. As the only surveyors to utilise this technology the resulting superior service is part of our dedication to continuing excellence.
Surveying services include Panel Management, Standard Mortgage Valuations, Home Buyer Reports, Scottish Home Reports, Drive-Bys, Further Advance Valuations, Full Structural Surveys, Automated Valuation Models (AVMs), Expert Witness and Repossession Valuations.
As you would expect from the Countrywide Group, our business is regulated by the Royal Institution of Chartered Surveyors and our quality control performs to the international standard ISO 9001:2008 of certification.
