Monday, January 31, 2011
Countrywide has started supplying its valuation service to First Direct, one of the industry's top financial brands.
Countrywide now provides Homebuyer Reports and Buildings Surveys to First Direct's customers through its network of 350 Chartered Surveyors as part of an agreement which commenced this month.
Under the terms of the new agreement, Countrywide has developed tailored processes and systems to meet First Direct's specific requirements.
Countrywide Surveying Services is part of Countrywide, the UK's largest property services Group, providing surveying and valuation panel management services to the mortgage lending community.
First Direct is the latest lender to sign up for Countrywide's award-winning service proposition, which is underpinned by its market-leading quality controls and innovative Tablet PC technology.
Chris Shaw, Chief Surveyor at Countrywide said: "We're delighted to be working with First Direct - a business which embodies outstanding customer service. We aim to support their customer-driven outlook by offering an industry-leading surveying and valuation service to theirUKcustomers."
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